Summary

The Administration > General Settings > Advanced System Setup area is for IQVIA team members to enable & disable a variety of system features for customer use, and, establish configurations that influence certain product capabilities.

This setup area is typically reviewed when environments are put in place for customers. Additionally, limited changes to these configurations may be done after initial onboarding periods.

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Advanced System Setup Area

Open

Advanced System Setup Area

This area of ClinSpark is only accessible to ‘superadmin’ accounts and is not visible to customers via the standard user interface. However, the configured features and settings present in this area are available to review as part of System Configuration Report, which is visible to customers and generated in the same component area.

System Features

This area allows IQVIA to enable or disable certain product features in a given environment. Typically, these features are reviewed by IQVIA teams prior to environment provisioning and handover. Certain system capabilities may be determined based on agreements made between customers and IQVIA to align with contractual agreements and onboarding plans. Additionally, features may be added over time as new releases of ClinSpark introduce new capabilities that would allow customers to “opt in” to those features after review.

Many of the system features are explained across our user guides and documentation site in further context. However, the following settings are of particular note which influence certain behaviors of the system.

SSO

The SSO feature flag will enable or disable Single Sign On (SSO) workflows across the entire instance. When enabled, more configuration areas are exposed to Administrative and Superadmin users in other components.

Typically, SSO configurations are managed during onboarding periods. However, customers can engage with IQVIA at any time to enable SSO functionality after initial onboarding.

See also: Single Sign-on (SSO)

Timer Colors

Timer Color Configurations influence some of the user experience in Data Collection and Samples Processing areas. These colors help inform users about upcoming, pending, or overdue timed activities.

Colors are defined using hexadecimal values that are associated with web application HTML color schemes. The standard color configurations are pre-defined in every ClinSpark instance to match neutral (blue), warning (yellow), and urgent (red) colors. These have been purposely selected for an ideal user experience that complements other color schemes seen across the application.

For most of our customers these “out of the box” colors are widely used and accepted. However, upon request, the values can be modified by superadmin.

Advanced Lab Settings

The Advanced Lab Settings determine polling intervals for ClinSpark to check for lab files coming from external sources.

The setting applies to all configured site lab interfaces in a given environment.

The default value is 90 seconds, which for most customers is an acceptable polling interval. This value can be changed however depending on the lab interface specific connectivity needs. IQVIA team members involved in lab interface setup and review will establish this value appropriately.

See also: Lab Interface Management

ECG Review

Customers who are interested in utilizing advanced ECG review capabilities can engage with IQVIA during onboarding periods to establish certain settings. These settings influence the use of advanced review workflows based on AMPS CalECG features, across all studies.

For customers who utilize advanced overread capabilities, there are also study specific Advanced ECG Review settings that can be configured in ECG > Configure areas.

See also:

• AMPS CalECG

• Configure Advanced ECG Review

Billing

The billing settings establishes certain information tracked for internal IQVIA billing teams.

These values are also what are used for certain dashboard components that provide overviews of ClinSpark usage.

See also: ClinSpark Usage (Item Group Overview)

Concurrent Reports

This feature was introduced in version 22.3. This setting allows concurrent requests to be accepted and processed by the application, allowing multiple reports to execute at the same time.

The use of this feature may have environment performance implications if customers request a high volume of concurrent report requests over time. Therefore, this setting is not enabled by default, and must be opted in for use through discussion with IQVIA support and engineering teams.

See also: What should I do when reports are slow or do not generate? | Concurrent Reports

Report Suspension

When a superadmin defines a ‘Report Suspension Message’ value, this prevents users from generating certain reports/exports in several areas across the application.

When used, messages and suspension would be visible in the following areas:

• Study > Data

• Study > Lab Data

• Study > Report

• Volunteers > Manage > Search