Communication with ClinSpark Users
System Email
Email Notifications can be sent to ClinSpark users by the system. You can define some defaults for these emails in the System Email section.
Some of these settings are relevant to the Password Reset Email.
The number of minutes defined in the “Password Reset Timeout” field is the time that the Password Reset link will be valid.
Authentication Failure Alert
Email Notifications can be sent to ClinSpark users by the system. In the Authentication Failure Alert section you may define which users will be receiving these Alerts via Email.
Lab Repeat Alerts
Email Notifications can be sent to ClinSpark users by the system. In the Lab Repeat Alert section you may define which users will be receiving these Alerts via Email.
Communication with Volunteers from the Volunteer Database
You can send individual and batch Emails and SMS to Volunteers using ClinSpark. You can also make and record calls. The setup is done here in SMS/Voice and Recruitment Email sections.
Read more about it in the articles about:
Correspondence Template Merge Tags
In the Correspondence Template Merge Tags section you can find all of the merge tags that you can use, when you create SMS or Email Correspondence Templates.