The Foundry Health team is excited to announce share a new ClinSpark documentation site experience, available immediately for all customers.
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Improve the ease of use for a growing number of content contributors from the Foundry Health team
Improve the ability for our team to better organize content and take advantage of permalinking
Allow our content to be available to a wider audience
Retain access convenience for existing ClinSpark users
Improve search capabilities and help provide users with an easier time locating content
As such, we’ve switched our content platform and are using this new site going forward.
Content is will no longer being updated in the ‘legacy’ help site, which is referenced with equip.clinspark.com URLs. For example, these may be links used in Basecamp projects or service desk tickets.
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By the end of January 2023, we will be sunsetting the legacy help site. Users that attempt to access those previous equip.clinspark.comURLs will be redirected to this the new site after the cutofftransition period.
Additionally, all customer ClinSpark instances will be updated to link users to reference this the new documentation site. This change will be seamless for existing ClinSpark users. Help documentation , and coordinated by Foundry Health, as the Help URL is a system configuration controlled by ‘superadmin’ users.
Documentation will still be accessible directly from within the ClinSpark application ‘Help’ menu, and users will be brought to this new site when accessing that function.
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If customers have any questions about this transition, please reach out to our team via the service desk.
We sincerely hope you enjoy and benefit from this new documentation experience!