Summary
A dashboard component called ‘ClinSpark Usage Overview’, and also sometimes referred to as Item Group Overview, exists in customer environments with the purpose of assisting invoicing processes that take place between IQVIA and customers. The component uses billing details that are configured into customer environments and provides a brief summary of study/item group usage, with a data export.
Originally this component was built to support IQVIA account managers to review information requested by financial teams with invoicing. By default, this component is not made visible to customers in their environments and is placed into the Support component, accessible only to superadmins. However, upon request via service desk ticket, customers can also be exposed to this component to gain an understanding on utilization costs.
Configuration
The component uses Billing details that are maintained by IQVIA superadmin users. These are configured in the Administration > General Settings > Advanced System Setup area.
Within Administration > System Settings, the dashboard component is called ‘Item Group Overview’
Typically the component is configured as a ‘Support’ type which enables it within the Administration > Support component. This also restricts access to the component to Superadmin users, by default.
If customers are given access to the component, it’s recommended that it be role and/or role action restricted.
No other configuration settings influence the component.
Features
The component has 4 features:
Export study and item group details based on defined date range
Define date range for usage data
Search, based on date range
Review study and item group fee/result counts
Export
The export feature will use the defined start and end date range to create a simple export to review study and item group fees and data counts.
The ‘Studies’ tab will populate with cost details based on the configured study fees.