...
Demonstration
...
Prerequisites
AWS SES
Starting in ClinSpark version 1.5.0, password Password reset is supported through AWS Simple Email Service (SES) , and no longer relies on SendGrid.
The AWS SES configuration is managed by Foundry Health.
configuration, managed by the ClinSpark product team. This feature does not rely on customer SendGrid accounts.
Google reCAPTCHA
Google reCAPTCHA site keys must be established for this feature, because it is used as an anti-spam protection. This configuration is customer specific and must be put in place by Foundry Health ‘superadmin’ users.
...
If you are unsure of the state of this configuration, please reach out via service desk for support.
...
Password Reset Email Template
A password reset email template must be configured. By default, all customer environments will have a standard (default) template established via PasswordResetEmailTemplate system setting, so there is typically no setup required.
...
All users that wish to use the password reset feature must have a valid email address defined as part of their profile. Without a defined email address, the feature will not work.
...
Users logged in with a role containing ‘Administration General Settings’ role action must setup a Password Reset Timeout duration within Administration > General Settings.
| Info |
|---|
Defining this value enables the password reset feature. |
This timeout value will determine how long users have to reset their password after the email has been sent.
...
Some customers may have a desire to modify the template in minor ways to address things such as the styling, layout, and text.
FH engineering staff IQVIA superadmin users, with the help of engineering team members, are able to modify these templates through a protected global configuration setting called ‘PasswordResetEmailTemplate’. We may accommodate changes upon review and request via the Service Desk.
...