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Table of Contents
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Introduction

IQVIA support teams can add or change background images for our customers customer ClinSpark login pages.Although, there are no known size restrictions, we recommend using

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Up to three images can be included. When multiple images are included they will rotate.

Procedure

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  1. Customers will raise a service desk ticket including the applicable image(s)

  2. IQVIA Superadministrators will add the image(s) in Administration | System Settings | Org Images

Recommendations

There are no image or file size restrictions, however, we have a few recommendations:

  • Use images in JPG format and 1920x1080 size range

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  • darker images are better (because of the white reset text not showing well).(actually, JPG is a requirement)

  • Darker images are usually better - it supports better visibility of the white lettering

  • Landscape format imagery feels intuitively better (4x3, 16x9 etc.). Never tried portrait or square though.images

  • Images that are small (file size in MB and/or pixels) do not look bad.great

  • images Images that are very big (>5 MB) may slow page load times.

  • Images are ‘locked’ at top left, rather than centred centered in the display, so if you . If need/want to display logos or important messages in the artwork, then it is better to have these in the top left quadrant of the image

  • Use different images or no images on your ’Test’ instance. This helps to quickly and obviously differentiate ‘Prod’ from ’Test'