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Study Data
It is not possible for any ClinSpark user to delete clinical data through the user interface.
ClinSpark keeps all study data within the primary application database. This database is perpetually backed up, with copies stored offsite on a continuous basis . This means that not only is data never deleted, it is always stored in multiple copies in multiple geographic locations. More details about this backup process are is available in our technical architecture documentation.
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IQVIA support engineers upon request (via service desk) may be able to accommodate requests to remove study data directly from the database. |
See also: Archiving and Retrieval
GDPR & Volunteer Data
ClinSpark application users are unable to delete volunteer records . Volunteer records are never removed from the databasethrough the user interface, as it would break referential integrity .
Upon request, Foundry Health engineering staff may be capable of GDPR compliant removal of volunteer data. This means:
Marking the volunteer as not longer active
Updating the first and last name to be something like ‘DELETED’
Setting DOB to 01Jan1900
Removing email & phone data
With GDPR removal requests, customers must create a service desk support ticket to discuss course of actionof the database.
ClinSpark supports the ability for qualified users to follow through on GDPR ‘right to erasure’ requests of volunteer data through a ‘privacy remove’ feature, available starting in ClinSpark 22.3. More details about this are available in this article.
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Customers on versions of ClinSpark that do not support ‘privacy remove’ features must reach out via service desk to discuss GDPR removal requests. Engineering staff may be capable to accommodate, depending on what personal data requires modification on volunteer records, and what outcomes are expected. |