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Connectivity parameters are a global configuration that apply across all volunteers and studies in an environment. Most parameters can be modified per request, however it must be done by a Foundry Health an IQVIA ‘superadmin’ user. We typically work with customers during onboarding phases to ensure that the parameter configurations meet data collection & reporting expectations before their adoption into study designs and volunteer datasets. Although over time, minor changes to the parameter configurations may be needed. Adopting these changes may improve the overall user experience in the volunteer profile and may allow new/updated study forms to utilize the updates, depending on the changes made.
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If changes to interface parameters are needed, customers must open up a service desk ticket and engage with Foundry HealthIQVIA. These parameters can only be modified with the help of ‘superadmin’ users.
Once a change is applied to the PROD MAIN instance, importing a study design into the TEST instance will import the updated parameters into that environment.
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