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As these Linux images are hardened, continuously and automatically patched, unreachable without an SSH connection and protected by a firewall, no additional anti-malware measures are installed.

Backup

Info

Key takeaways: Backup is automatic, occur daily and are retained for 35 days. In addition, ClinSpark is constantly streaming change logs to support the following stated RPO - https://foundryhealth.atlassian.net/wiki/spaces/DOCS/pages/3708420496/ClinSpark+Application+SLA#RPO---Recovery-Point-Objective and an RTO https://foundryhealth.atlassian.net/wiki/spaces/DOCS/pages/3708420496/ClinSpark+Application+SLA#RTO---Recovery-Time-Objective times. Evidence of backups can be provided upon request (service desk ticket please!) in the form of screenshots of the available snapshots in the AWS console.

All customer data is stored in AWS RDS instances. Application servers do not store any customer data, only configuration. As such this topic is limited in scope to how RDS supports backups and recovery.

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