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Does your company have a privacy policy, formal guidelines or standard operating procedures for the processing of Personal Data related to the services?

Yes.

If yes, provide a list of all applicable policies, guidelines and standard operating procedures.

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Does your company have processes in place for ensuring that Personal Data is deleted or securely destroyed once it is no longer needed?

Not applicable.

If yes, describe the process(es) and identify any relevant formal policies, guidelines and standard operating procedures governing such process(es).

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Will non-company employees have physical or logical access to Personal Data?

Yes.

If yes, describe

IQVIA uses some contractors for ClinSpark development and support purposes. The numbers are small. Such contractors are onboarded and managed in the same way as employees and subject to the same training requirements.

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Who at your company is responsible for data protection and privacy compliance?

Our Privacy Officer can be contacted at PrivacyOfficer@IQVIA.com

Does your company have an establishment in the EU, or a Data Protection Representative established in the EU?

Does your company have a Data Protection Officer (DPO)?

Yes.

If yes, provide their contact details

We have a Privacy Officer who Our Data Protection Officer can be contacted at PrivacyOfficer@IQVIA eu.dpo@iqvia.com

Does your company transfer or receive personal data from inside the EU to those outside of the European Economic Area (EEA)?

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