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Site entities represent the physical study site location where subject enrollments and data collection will take place. This same site will also be added available to add to certain user configurations to establish site restrictions, to ensure those users can only access specific site(s) data.

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If a site is expected to participate in one or more studies, that site should not be created multiple times in Administration > Sites. Instead, the site would simply be added to study configurations established where that site is participating.These are the recommendations for setting up sites

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Permissions for adding sites

For our early phase customers, sites can only be added by ‘superadmin’ users through the assistance of our support team via service desk ticket. This is by design, due to the cost implications for adding and using sites across the system for recruitment and study conduct. More details about those costs are noted here: https://foundryhealth.atlassian.net/wiki/spaces/DOCS/pages/3897294849/ClinSpark+Pricing#Multi-site-support

For our customers who use ClinSpark in an operational model supporting later-phase multi site trials, users with the Administration > Sites role action on their account will be able to add sites. We have a detailed guide for our customers who setup and use sites for this purpose in this article: Setting Up Sites

Adding sites

When setting up a new site, these are our recommendations:

  • Fill out as much of the site details as possible including address, phone, and investigator details. Once a site has been added to a study configurations, the investigator details can be modified per study.

  • Always select a timezone setting that appropriately matches the physical location (closest city or region). More details on timezones are listed below.

  • Establish height/weight unit of measure appropriate to the site geographic location and study preferences.

  • Ensure proper volunteer display patterns to meet site regional privacy laws.

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If customers have any questions about establishing site entities, they are encouraged to reach out to Foundry Health via service desk ticket.