Overview

Site entities represent the physical study site location where subject enrollments and data collection will take place. This same site will also be added to certain user configurations to establish site restrictions, to ensure those users can only access specific site(s) data.

...

If customers have any questions about establishing site entities, they are encouraged to reach out to Foundry Health via service desk ticket.

Site timezones

The proper selection of site timezone is critical for supporting data collection workflows and certain logic built into device configurations, reports, and dashboard components that rely on the site setting.

...

As an example, let's consider a site located in Puerto Rico. Puerto Rico observes Atlantic Standard Time (AST). AST however spans multiple regions where only some locations observe daylight savings time. However, Puerto Rico does not observe daylight savings. While it would seem appropriate to select the AST timezone based upon what most documented sources would suggest, in practice, it is best to select America/Puerto_Rico as the timezone to ensure the correct observance of daylight savings.

Other notes

On the ClinSpark development roadmap is an initiative to improve the selection of timezones for site configurations to avoid setup challenges. If customers have questions (or comments) about timezone setup they are encouraged to reach out via service desk ticket to discuss.