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Modern web browsers offer a capability for users to install programs called ‘Extensions’. These can be manually installed by users, or automatically by IT/IS organizations at customer sites in order to change the browser's browsers default functionality. Most of the time, these extensions are useful and add new features or modifying the behavior of modify the browser as a convenience for the user. Here are some examples:
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Password managers (such as 1Password)
Screen recording tools (such as Loom)
Endpoint protection (such as Forcepoint)
Certain Most browser extensions may do not interfere with features and integrations of ClinSpark, especially those that rely on the Agent. As a precaution, we suggest that customers ensure browser extensions are reviewed in order to not interfere with ClinSpark functions. This may involve disabling of certain extensions entirely . However, we have seen certain wide-spectrum content filters (such as AdBlock, uBlock, etc) interfere with certain features.
Some extensions may be able to be safely disabled when using ClinSpark, or, using rely on configurations to ‘whitelist' the ClinSpark application from being impacted by these their features. Customers that have questions about this topic are encouraged to reach out to our support team for further information.
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