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ClinSpark is a modern web application with the flexibility of being accessible in a variety of ways. ClinSpark is designed and tested for use against the latest stable version of Google Chrome. However, we have seen ClinSpark successfully used on other Chromium based web browsers such as the latest version of Microsoft Edge. We still
At this time, we recommend that our customers use Google Chrome (latest) on all desktop computing devices accessing ClinSpark if whenever possible. We do not guarantee functionality of ClinSpark on other web browsers.
Browser Extensions
Modern web browsers offer a capability for users to install programs called ‘Extensions’. These can be manually installed by users, or automatically by IT/IS organizations at customer sites in order to change the browser's default functionality. Most of the time, these extensions are useful and add new features or modifying the behavior of the browser as a convenience for the user. Here are some examples:
Wide-spectrum content filters (such as ad/popup blockers)
Password managers (such as 1Password)
Screen recording tools (such as Loom)
Endpoint protection (such as Forcepoint)
Certain browser extensions may interfere with features and integrations of ClinSpark, especially those that rely on the Agent.
As a precaution, we suggest that customers ensure browser extensions are reviewed in order to not interfere with ClinSpark functions. This may involve disabling of certain extensions entirely when using ClinSpark, or, using configurations to ‘whitelist' the ClinSpark application from being impacted by these features. Customers that have questions about this topic are encouraged to reach out to our support team for further information.
Mobile Devices
Mobile web browsers are optimized to display content most effectively on smaller screens and portable devices. Mobile interfaces also vary across device, for example, making use of gestures and touch-screen controls. While mobile browsers are becoming increasingly more sophisticated, they still do not fully match the user experience as their desktop counterparts.
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