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Device Dependencies on Visual C++ Runtime 2013
Starting in Agent version 22.2, the certain glucose Dexcom and Microlife device interfaces will require Visual C++ Runtime 2013 libraries to be present on the site PC. These For Microlife, this is required in Agent version 1.5.2 onwards. For Dexcom, this is required in Agent version 22.2 onwards.
The runtime libraries are not bundled with the Agent MSI installer and may not be present on site PC prior to use of the interface.
Sites that experience issues invoking certain interface workflows may also device workflows reliant on these libraries may see certain error messaging in Agent logs , to as well. These can help determine if these dependencies are missing:
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